The Professional Negligence Lawyers' Association Limited General Disclaimer
The Professional Negligence Lawyers Association Limited (Herein referred to as "the PNLA") is providing this site on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, the PNLA makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. THE PNLA DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAILS WHICH MAY BE SENT FROM OR ON BEHALF OF THE PNLA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. All liability of the PNLA howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
Neither the PNLA nor any of his agents, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
[Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit the PNLA's liability to you for death or personal injury resulting from its negligence or that of its employees or agents ]
General intellectual property disclaimer
We are the proprietor/exclusive licensee of the "PNLA" trade mark and get-up in the United Kingdom. All other trade marks, brand names, product names and titles and copyrights used in this site are trade marks, brand names, product names or copyrights of their respective holders. No permission is given by the PNLA in respect of the use of any of them and such use may constitute an infringement of the holder's rights.
We take your privacy very seriously and we ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Who we are
Professional Negligence Association Ltd/PNLA Training Ltd (collectively referred
to as 'The PNLA') collects, uses and is responsible for certain personal
information about you. When we do so we are regulated under the
General Data Protection Regulation
which applies across the European Union (including in the United Kingdom) and we
are responsible as ‘controller’ of that personal information for the purposes of
The personal information we collect and use
We collect the following personal information when you provide it to us:
postal address, email address and telephone number
How we use your personal information
We use your personal information to:
with you on any matter relating to The PNLA, training courses and information
relating to professional negligence matters, including, but not limited to
updating legal issues, court decisions, case law etc.
Who we share your personal information with
We do not share your personal data
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not
share your personal information with any other third party.
Whether information has to be provided by you, and if so why
provision of your full name, postal address, email address and telephone number
is required from you to enable us to correspond with you. We will inform you at
the point of collecting information from you, whether you are required to
provide the information to us.
How long your personal data will be kept
We will hold
your personal data for five years, unless we receive your consent to extend the
Reasons we can collect and use your personal information
We rely on
1 (a) of the GDPR
as the lawful basis on which we collect and use your
Transfer of your information out of the EEA
We will not transfer your personal data outside of the United Kingdom or to any
organisation (or subordinate bodies) governed by public international law or
which is set up under any agreement between two or more countries.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
• fair processing of information and transparency over how we use your use personal information
• access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
• require us to correct any mistakes in your information which we hold
• require the erasure of personal information concerning you in certain situations
• receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• object at any time to processing of personal information concerning you for direct marketing
• object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• object in certain other situations to our continued processing of your personal information
• otherwise restrict our processing of your personal information in certain circumstances
• claim compensation for damages caused by our breach of any data protection laws
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
• email, call or write to us
• let us have enough information to identify you e.g. full name and reference,
• let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and
let us know
the information to which your request relates
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want
detailed information from Get Safe Online on how to protect your information and
your computers and devices against fraud, identity theft, viruses and many other
online problems, please visit
Get Safe Online is supported by HM Government and leading businesses.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
General Data Protection Regulation
also gives you right to lodge a complaint with a supervisory authority, in
particular in the European Union (or European Economic Area) state where you
work, normally live or where any alleged infringement of data protection laws
occurred. The supervisory authority in the UK is the Information Commissioner
who may be contacted at
0303 123 1113.
Changes to this privacy notice
This privacy notice was published on 22-03-2018 and last updated on 21-03-2018.
change this privacy notice from time to time. You should check this policy
occasionally to ensure you are aware of the most recent version.
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you.
If you wish
to contact us, please send an email to
write to Kay Bethencourt, Operations Manager, The Professional Negligence
Lawyers' Association Limited, 5 Hales Mead, Hales Close, Cheltenham, GL52 6TE or
call 0117 905 5316.
Do you need extra help?
If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).