The Professional Negligence Lawyers' Association Limited General Disclaimer

The Professional Negligence Lawyers Association Limited (Herein referred to as "the PNLA") is providing this site on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, the PNLA makes no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. THE PNLA DOES NOT WARRANT THAT THIS WEBSITE, ITS SERVERS, OR E-MAILS WHICH MAY BE SENT FROM OR ON BEHALF OF THE PNLA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. All liability of the PNLA howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither the PNLA nor any of his agents, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

[Notwithstanding the foregoing, none of the exclusions and limitations in the clause are intended to limit any rights you may have as a consumer under local law or other statutory rights which may not be excluded nor in any way to exclude or limit the PNLA's liability to you for death or personal injury resulting from its negligence or that of its employees or agents ]

General intellectual property disclaimer
We are the proprietor/exclusive licensee of the "PNLA" trade mark and get-up in the United Kingdom. All other trade marks, brand names, product names and titles and copyrights used in this site are trade marks, brand names, product names or copyrights of their respective holders. No permission is given by the PNLA in respect of the use of any of them and such use may constitute an infringement of the holder's rights.

Privacy Notice

We take your privacy very seriously and we ask that you read this privacy notice carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

Who we are

The Professional Negligence Association Ltd/PNLA Training Ltd (collectively referred to as 'The PNLA') collects, uses and is responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
The personal information we collect and use

We collect the following personal information when you provide it to us:

      full name, postal address, email address and telephone number
How we use your personal information

We use  your personal information to:

       communicate with you on any matter relating to The PNLA, training courses and information relating to professional negligence matters, including, but not limited to updating legal issues, court decisions, case law etc.
Who we share your personal information with

We do not share your personal data

We will share personal information with law enforcement or other authorities if required by applicable law.

We will not share your personal information with any other third party.
Whether information has to be provided by you, and if so why

The provision of your full name, postal address, email address and telephone number is required from you to enable us to correspond with you. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal data will be kept

      We will hold your personal data for five years, unless we receive your consent to extend the period.
Reasons we can collect and use your personal information

We rely on Article 6 1 (a) of the GDPR as the lawful basis on which we collect and use your personal data.
Transfer of your information out of the EEA

We will not transfer your personal data outside of the United Kingdom or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.
Your rights

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

      fair processing of information and transparency over how we use your use personal information

      access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

      require us to correct any mistakes in your information which we hold

      require the erasure of personal information concerning you in certain situations

      receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

      object at any time to processing of personal information concerning you for direct marketing

      object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

      object in certain other situations to our continued processing of your personal information

      otherwise restrict our processing of your personal information in certain circumstances

      claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

      email, call or write to us

      let us have enough information to identify you e.g.  full name and reference,

      let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and

      let us know the information to which your request relates
ng your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
Changes to this privacy notice

This privacy notice was published on 22-03-2018 and last updated on 21-03-2018.

We may change this privacy notice from time to time. You should check this policy occasionally to ensure you are aware of the most recent version.
How to contact us

Please contact us if you have any questions about this privacy notice or the information we hold about you.

If you wish to contact us, please send an email to kay.bethencourt@pnla.org.uk , write to Kay Bethencourt, Operations Manager, The Professional Negligence Lawyers' Association Limited, 5 Hales Mead, Hales Close, Cheltenham, GL52 6TE or call 0117 905 5316.
Do you need extra help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see ‘How to contact us’ above).

  • Tel: 0117 905 5316
  • Email: kay.bethencourt@pnla.org.uk
  • PNLA.org.uk
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